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I love the Sutera cushions and lumbar support pillows. Put them in my car - now need to order a few more for house chairs. Awesome support that I didn't realize I needed!
Hello, Tracy. We're proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion about our Sutera cushions and lumbar support pillows. We're thrilled to hear that they've made such a difference for you—both in your car and soon in your home! It’s such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
Love the back cushion compliments the seat
Thank you for sharing your story and experience with us, Frank! We're so happy that our Proper Posture Lumbar Pillow has made such a difference for you. 😊
I love the support but it doesn’t fit around my car seat. I would have liked it more if the strap releases to fit larger seats.
We highly appreciate your feedback and suggestions, as we know it will definitely help us to improve the products we provide. Therefore, we will let our development team know about it.
Wonderful fir the lumbar area. Wish it weren't so thick at the base.
It’s fantastic to know that you had a wonderful experience with us. We really value the fact that you are being so open with us and taking the time to share your feedback.
I WANT TO RETURN IT. IT DOES NOT FIT THE CHAIR I USE.
We're sorry to hear that you had a poor experience with our product.If there’s anything else we can do for you, please let us know and contact us to help@suterasupport.com!
work great on my back
Thank you for your feedback! We’re thrilled to hear that our “Proper Posture” Lumbar Pillow is working great for your back. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
This was a gift. Recipient appreciative to have support for his back in his computer chair.
Have this in my truck, it definitely helps. Relieves my back pain more than i expected it to.
The pillow is well made. It will be a gift for my son who is having some occasional back issues.
I use it on my Glider Rocker along with the Chair Pillow! Great for posture and comfort on my back.
Not the best
Hello Linda, thanks for your feedback. We’re sorry to hear you had a less-than-ideal experience with our Product. Thank you for taking the time to leave feedback it is much appreciated 🙂
It’s okay, but not great. It is hard to keep it in place even with the strap.
Hi Alison, Your feedback is valuable. It motivates us to keep pushing forward. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Too fat to be comfortable
Thank you for taking the time to share your feedback, Lynne. We’re sorry to hear that the“Proper Posture” Lumbar Pillow felt too thick to be comfortable for you. Your experience is important to us, and we’ll share your comments with our team as we work on improving our products.
Love my lumbar pillow. I have a several chairs which have a gap in the back which quickly causes my compressed vertebrae to hurt. The lumbar pillow fits in and supports my back.
Thank you so much for sharing your experience, Jane! We’re delighted to hear that our “Proper Posture” Lumbar Pillow is providing the perfect support for your back and helping with your chairs. It’s wonderful to know it’s making a real difference in your comfort.
it stinks smells like sh*t
We apologize for any inconvenience caused by your less-than-ideal experience with our “Proper Posture” Lumbar Pillow, Joe. Your satisfaction is important to us, and we're here to assist you further if needed.
I use this everyday for back support. It works well and is convenient size.
We're glad that you felt supported and comfortable with our "Prosper Posture" Lumbar Pillow. We look forward to your next purchase with us, Joan.
Works great on my seat on forklift
Thank you very much for sharing your experience with us, Paul. We are delighted that your experience with our products was so positive.
Our Daughter in law has very bad back problems and she said the “Proper Posture” Lumbar Pillow is so helpful for her back when she sits. She is absolutely appreciative of it.
We're beaming with pride knowing that our "Proper Posture" Lumbar Pillow has made a positive impact on your daughter-in-law, Lucy! Thank you for your support and feedback.
NA
Great for my lower back when driving
❤️
That is awesome, Angela!
Slips down on chair so need to add a pillow or something to hold it up. But comfortable and does ease backarches.
It's fantastic to hear that you're enjoying our product, Larry! Your satisfaction fuels our passion for what we do.
The product is fine, but I very much dislike being pestered for a review. I am unlikely to purchase again due to this nuisance,
Hi Steven, thank you for sharing your honest feedback. We sincerely apologize for any inconvenience caused by our review requests, as it is never our intention to cause frustration. We appreciate your support and will certainly take your remarks into account to improve our communication practices.
It flattens out and loses its shape
This pillow works very well supporting my lower back when I sit.
Thank you so much for your feedback! We're glad to hear that our “Proper Posture” Lumbar Pillow is providing the support you need for your lower back. Your comfort is important to us, and we truly appreciate your support!
I accidentally ordered one and wanted to return it but this company refused to give me their address to return this order. Shame on you!! You have been reported to the Better Business Bureau.
Hi Desiree, thank you for bringing this to our attention, and we sincerely apologize for any inconvenience or frustration this situation has caused you. We regret to hear about your experience and understand how disappointing this must have been. Please know that we take your concerns seriously, and we are committed to reviewing this matter further.
All very well
We're beaming with pride knowing that our "Proper Posture" Lumbar Pillow has made a positive impact on you, Anthony! Thank you for your support and feedback.
Like I said to customer service when I called. I very much like your products, own 3 items. I accidentally ordered two of the seat cushion, I was not pleased with your return policy. I should have been able to get refunded for this without pay g the equivalent of what this costs. Do better Sutera.
Hi Shennee, we’re glad to hear you enjoy our products and truly appreciate your support. We’re sorry for the frustration caused by our return policy and understand your concerns. Your comments have been noted and will be shared with our team for review.
Like the support but the pillow does not stay in position every time I get up from my recliner.
Hi Pat, we’re glad to hear you liked the Seat Support, but we’re sorry the Lumbar Pillow doesn’t stay in place as expected. Your concerns have been noted and shared with our team. Please let us know if there’s anything we can do to assist you further.
I love your products.
We're beaming with pride knowing that our product has made a positive impact on you, Regina! Thank you for your support and feedback.
It helps prevent soreness in my back while working on needlepoint projects.
Your satisfaction is our utmost priority, Mark. We're thrilled to hear that our product has made a difference for you!